CLAD ← Back home

( LEGAL )

Refund & Cancellation.

Last updated: 18 July 2026

In plain terms: there is a 7-day trial, you can cancel any time in a couple of clicks, and EU/UK consumers keep their statutory 14-day right to change their mind. Here are the details.

1. Where your purchase is handled

The CLAD membership is sold and delivered through the Mighty Networks platform, with payments processed by Stripe. Your billing, trial, renewals, and cancellation are managed in your Mighty Networks account under the terms presented there. This policy explains our approach; the checkout terms you accept at purchase also apply.

2. Free trial

New members receive a 7-day trial. Valid payment details are required at signup, and you are not charged during the trial. Unless you cancel before the trial ends, your membership begins and your payment method is charged for the first billing period.

3. Auto-renewal

The membership is an auto-renewing subscription. It renews automatically each billing period at your tier's rate until you cancel.

4. Cancellation (self-service)

You can cancel at any time yourself, from your account in Mighty Networks. Cancellation stops future renewals; you keep access until the end of the period you have already paid for. If you have trouble, email hello@letsclad.com and we will help.

5. Our refund policy (the legal minimum)

We keep this simple and honest: outside the statutory rights described below, membership fees are non-refundable once a billing period has begun. Because you can try CLAD during the trial and cancel any time to stop future charges, we do not offer general or partial refunds for periods already started. This does not affect any mandatory refund or withdrawal rights you have under the consumer law that applies to you.

6. EU/UK 14-day right of withdrawal

If you are a consumer in the EU or UK, you have a statutory right to withdraw from your purchase within 14 days, without giving a reason. However, because CLAD is delivered as digital content and online services that begin immediately, the checkout asks you to expressly request that performance begins during the withdrawal period and to acknowledge that you thereby lose your right of withdrawal once the service has been fully performed (for digital content, once supply has begun with your prior express consent). Where you have given that consent and acknowledgement at the Mighty Networks checkout, the 14-day right no longer applies. Where you have not, you may withdraw within 14 days by contacting hello@letsclad.com, and we will refund payments received for that purchase.

7. Contact

Questions about billing, cancellation, or refunds: hello@letsclad.com.

CLAD.

Income and impact were never a trade-off. We're building the room we always wished we'd had: a place to grow a business that pays you well and leaves the world better, surrounded by people on the same path. Because building something that matters is hard enough. You were never meant to do it alone.

Read the full manifesto →
Product
  • What's inside
  • Pricing
Resources
  • Creator stories
  • Case studies
Legal
  • Terms of Service
  • Privacy Policy
  • Refund & Cancellation
  • Imprint
  • Contact
  • Cookie Policy
  • Earnings Disclaimer
  • Community Guidelines

© 2026 MUSE Creative Collective LLC · CLAD is a product of MUSE Creative Collective LLC